Airport Parking

When parking at an airport, always read reviews for the company you plan to use. Some companies are legitimate, others are not.  

There are 2 schemes that provide accreditation to Airport Parking providers (companies).  If a provider achieves accreditation, it means they have been audited and must achieve certain standards. Accredited providers are a safer option than a company who has not been checked.  

IPC's:  AAPP (Accredited Airport Parking Provider Scheme) 

https://www.theipc.info/MeetandGreet OR www.aapp.uk

Achieved Scheme: Manchester Airport

To check if a company has officially been accredited by the IPC’s AAPP scheme please visit www.aapp.uk where you will be able to search for the provider, company or airport.

BPA's: AM-GO No organisations joined (Last update, October 2024)

https://www.britishparking.co.uk/AM-GO

To check if a provider is has officially been accredited by the BPA’s AM-GO scheme please visit https://www.britishparking.co.uk/AM-GO where you will be able to search for the provider, company or airport. 

The airport parking industry has seen a rise in rogue traders who exploit unsuspecting travellers, leading to financial losses and compromised safety.

All AAPP or AM-Go providers have met the highest industry standards, so consumers can be assured that they are booking with a compliant provider and that their vehicle will be stored safely and securely whilst they are away.

To check if a provider has officially been accredited by the IPC’s AAPP scheme, visit www.aapp.uk, where you will be able to search for the company or airport. 

To check if a provider has officially been accredited by the BPA's AM-GO scheme, visit https://www.britishparking.co.uk/AM-GO to search for the company or airport.  

The complaints process depends on the company.  

If you want to complain about an AAPP provider, follow the process below. 

1.  First, raise your complaint to the provider (company) through their official process. 

NOTE: It’s important to request a complaint reference number and keep any relevant details that could help the IPC if further investigation is required.

2.   If the parking company’s response does not resolve your issue, you can escalate your complaint to the IPC. To do this, email the IPC at: aappcomplaints@theipc.info 

NOTE: You will need to provide full details of your complaint. Be sure to include your complaint reference number and any supporting evidence to aid the investigation.

If you want to complain about an AM-GO provider, follow the process below.

1.  First, raise your complaint to the provider (company) through their official process. 

NOTE: It’s important to request a complaint reference number and keep any relevant details that could help the BPA if further investigation is required.

2.   If the parking company’s response does not resolve your issue, you can escalate your complaint to the BPA. To do this, visit this link: https://portal.britishparking.co.uk/compliance/LogComplaint

NOTE: You will need to provide full details of your complaint. Be sure to include your complaint reference number and any supporting evidence to aid the investigation.